Welcome to Agnihotra fresh. By accessing or using our website (http://www.agnihotrafresh.store) and purchasing products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.

Our website (http://www.agnihotrafresh.store) serves as an online marketplace for Organic products.

These Terms & Conditions govern your use of our website, purchases, and any transactions conducted with us.

You agree to use the website only for lawful purposes and not engage in fraudulent activities.

You are responsible for maintaining the confidentiality of your account details and password.

We strive to provide accurate descriptions of products on the website. However, images are for representational purposes only and variations may occur.

Product availability is subject to change without prior notice.

We reserve the right to limit quantities or discontinue products at our discretion.

All prices listed on our website are inclusive of applicable taxes unless stated otherwise.

All transactions are processed in INR (Indian Rupees) unless otherwise specified.

Payments can be made via credit/debit cards, UPI, net banking, or cash on delivery (COD) (where applicable).

We do not store or process payment details directly. Transactions are handled securely via third-party payment gateways.

Orders are processed and shipped within the estimated timeframe mentioned on the website.

Shipping charges, if any, will be displayed at checkout.

Pre-orders or bulk orders may require additional processing time.

Customers will receive a tracking link once the order is shipped.

We are not responsible for delays due to natural disasters, unforeseen circumstances, or courier partner delays.

For detailed shipping policies, refer to our Shipping & Delivery Policy.

Orders can be cancelled within 12 hours of placing them, provided they are not dispatched.

Returns are accepted only for damaged, defective, or incorrect products.

Refunds will be processed back to the original payment method within 5-7 business days.

For damaged items, photographic proof is required before initiating a return.

For full details, refer to our Refunds & Cancellation Policy.

All discounts, offers, and promotions are time-sensitive and cannot be combined unless stated otherwise.

Orders placed during sales, discounts, or special promotions are final and non-refundable, except in cases of damage or defects.

All content, including logos, images, text, product descriptions, and graphics on our website, is the exclusive property of Agnihotra Fresh .Store

Unauthorized use, reproduction, or distribution of our brand name, logo, or content may result in legal action.

We make every effort to ensure that our products are safe and high quality, but we do not guarantee any specific health outcomes.

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products.

Our liability in any claim shall not exceed the total amount paid for the product.

Your personal information is collected and processed in accordance with our Privacy Policy.

We do not sell or share your data with third parties without your consent.

Users may post reviews, comments, and feedback on our products and services.

We reserve the right to moderate or remove any content that is misleading, offensive, or violates our policies.

By submitting feedback, you grant us the right to use, reproduce, and display it across our marketing platforms.

Our website may contain links to third-party websites or services for convenience.

We do not endorse or take responsibility for the content, policies, or transactions on these external sites.

These Terms & Conditions are governed by Indian laws.

In case of any disputes, both parties agree to resolve them through negotiation first.

If unresolved, disputes shall be settled through arbitration under the Indian Arbitration and Conciliation Act, 1996, before moving to court proceedings.

Any legal matters will be under the jurisdiction of courts in Kanpur, Uttar Pradesh.

We are not liable for delays or failure in performance due to causes beyond our control, such as natural disasters, strikes, government regulations, or technical failures.

We reserve the right to suspend or terminate user accounts if they violate our policies, misuse the platform, or engage in fraudulent activities. Users whose accounts are terminated will no longer have access to past orders or services.

We reserve the right to update or modify these terms at any time without prior notice.

Continued use of our website after changes means you accept the revised Terms & Conditions.

For any queries or support, reach out to us:

Email: support@agnihotrafresh.com

Phone / WhatsApp: +91 9852199731

Support Hours: Monday-Saturday, 9 AM – 6 PM